239-561-1313 239-561-1350

COURTESY NOTICE

FOR DISTRICT UTILITY CUSTOMERS THAT HAVE USED THE IBERIABANK LOCKBOX SERVICE TO MAKE UTILITY PAYMENTS

 

The District has recently been advised by IBERIABANK that there was a security incident recently experienced by IBERIABANK’s Lockbox service provider, Technology Management Resources, Inc. (TMR) and that  payment images potentially containing District customers’ information may have been viewed during the security incident between February-May, 2020. IBERIABANK has told the District that TMR is working to confirm the categories of impacted information and the identity of affected data subjects. As of this date it is the District’s understanding from information provided by IBERIABANK that the TMR security incident involves those District customers that used the IBERIABANK lockbox service (i.e., checks mailed in to IBERIABANK) to make utility payments.

 

9.3.2020

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