239-561-1313 239-561-1350

The following are leak policies that may be applied to your utility billing account. These policies are approved by the Board of Supervisors to allow a credit to be applied to your account based on the criteria and requirements per each policy.  Residents are only permitted 1 adjustment per year per property address. All requirements within the policy must be meet in order for GSCDD Utility Billing department to process your request.

All request and inquiries must be made in writing by email to [email protected] or mail your request to:

Gateway Services CDD, 13240 Griffin Drive, Fort Myers FL 33913

The following are approved credit adjustments that may be processed:
A copy of the policy can be emailed or mailed to the resident upon request for review and requirements.

Unknown Usage-Theft

Irrigation Leak

Toilet Leak Policy

Leak Policy

Pool Fill Policy

Pressure Washing Policy

Hose on Policy

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