To Report Water or Sewer Problems
During Business Hours M-F 9:00 AM – 5:00 PM
(239) 561-1313, Option 3
After Business Hours Emergencies & Holidays
(239) 561-1313, Option 1
E-mail: customercare@gatewaydistrict.org
Do not use this email for emergencies when it is after hours or a holiday.
For Billing Inquiries call (239) 561- 1313, Option 2
Gateway Services reads your meters and sends out bills every two months. Residents of Gateway receive a combined bill for drinking water, sewer, and irrigation water. Current rates are listed below.
Bills are sent out by the 15th of the billing month, billing months are January, March, May, July, September and November.