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METER SERVICES 

The District is currently reading water and irrigation consumptions through an Advanced Metering Infrastructure (AMI) system. AMI systems are widely used throughout the country and many local utilities. This system allows us to view a customer’s water or irrigation consumption by day and by hour. Readings consumption pulled from the meter’s transmitter is reported to infrastructure through the community and reports back to our office.

METER EQUIPMENT

WATER/IRRIGATION METERS

Meters are typically located at the edge of your property by the street. The meter boxes are typically round with silver disc that are placed to hold the meter’s transmitter (antenna)

Meter boxes and equipment are considered GSCDD property.

These areas should be avoided and never blocked or obstructed. Damage from lawn mowers, tampering with lid, or over-grown landscaping can block or damage communication and hinder our ability to perform proper maintenance or obtain a reading from your meter. 

These boxes have multiple components to the meter, wiring, register and transmitters. Any person(s) who decide to open a meter box may risk damaging equipment or altering the ability for these components to operate properly. Any altering to equipment or meter lid can cause delay or no communication of data. These areas should be avoided.

LEAK DETECTION

Leak detection alerts are pulled from the meter. The meter leak detector will spin indicating there is moving water.

The dial will give an indication on the volume of water running through the meter.

The faster the dial spins the greater quantity of water running through the meter.

 

Leaks are detected once there is 8 hours on continuous water flow. This means the meter is detecting a continuous flow of water for over 8 hours.

Most common reasons for leaks:

  • Running toilet due to worn-out/faulty flappers or a fill valve
  • Hose left on
  • Broken sprinkler head/solenoid
  • Broken house valve
  • Pool Fillers
  • Water softeners/Hot water tanks/Water filtration systems
  • Line break

UTILITY SERVICE REQUEST

    Type of Request

    Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

    HAVE NO WATER

    Have no water at the property ? Have you inspected your properties water shutoff valve ?

    Each property within the Gateway community should have a shutoff valve to the property. Many times these valves are turned off or slightly moved in error and reduce water pressure to your home. The shutoff valve may be located in your garage or outside your home. Valves exposed to the Florida weather may rust, leak or break off. We encourage all residents to be familiar with the location & condition of your house shutoff valve.

     

    Disclaimer: GSCDD staff is not permitted to touch the home’s shutoff valve for any property. Please verify your valve is turned on prior to a service call. Request to Turn-off &/or to Turn-on a meter are subject to a $25.00 service fee. 

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